How About Some Retail Therapy

In-store clothing purchasing is on the rise!

The pandemic accelerated the use of technology forcing consumers to shop online and learn how to use QR codes. Is in-store shopping making a comeback? Where are consumers shopping?

Keep reading for exclusive insights on the retail industry from our panel of business professionals.

43% of professionals are primarily purchasing clothing in-stores. In-store clothing purchasing is on the rise from August 2021, but still behind pre-pandemic levels.

9 in 10 professionals purchase clothing in-store or online with their credit/debit cards.

1 in 5 professionals have used a "buy now, pay later" solution in the last 12 months. Of those, 36% have used Affirm and PayPal Credit.

1 in 3 younger professionals have purchased clothing from Nordstrom and TJ Maxx in the last 12 months.

Rakuten leads the charge as being the most used cashback website in the last 12 months.

High-Income Professionals is defined by HHI 100K+

Over 1 in 4 professionals have shopped on Etsy. Nearly all professionals who purchased

from an online marketplace in the last 12 months shopped on Amazon.

Among all professionals Target and Costco are the most popular locations to purchase groceries.

Target and Trader Joe's are most popular among younger professionals.

Younger professionals are more likely to purchase groceries online for curbside

pickup or home delivery.

Instacart is the leading online grocery/meal kit delivery service.

Nearly 30% of working parents are spending $200+ on groceries each week.

Over half of professionals have purchased sporting goods in the last 12 months.

Nearly half of professionals who purchase beauty products have done so at Target.

7 in 10 professionals who used a payment method to transfer money in the last 12 months have used Zelle.

Nearly 1 in 3 professionals have purchased from a quick service restaurant at least 5 times in the last 30 days.

All purchases are in the last 30 days.

Professionals working in-office 3+ days per week has increased year-over-year driven by professionals returning to the office 5+ days.

Days In-Office: How many days per week do you typically go in the office? [Among respondents who have worked or visited their building in the past 30 days]

OFFICE PULSE TRIVIA

WHICH FRANCHISE HAS THE MOST LOCATIONS WORLDWIDE?

About Us

Captivate Office Pulse research offers marketers timely insights from a proprietary panel of business professionals, managed by our partners at Alida. The Office Pulse panel of more than 8,000 influential consumers and business decision makers includes C-level executives, millennials, middle management, small business owners, working women and working moms.

Contact Us

Kavita Chan
Research Director
KChan@captivate.com

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MAY TRIVIA RESULTS: What hotel group is the largest in the world? [IHG Hotels & Resorts, Marriott International, Jin Jiang, Hilton Hotels] The correct answer is Marriott International!